Professional Recruiting Software Since 1988

Support

RESUMate is easy to use and also very reliable. In fact, it’s so reliable that we don’t charge for quality, timely, toll-free (USA and Canada) technical support.

Our tech support phone number is 1-800-530-9310, extension 203. Outside the US and Canada, call 1-734-477-9402 extension 203. Calls are answered between 9 and 6, Eastern time, US. If you get voice mail, just leave a message. We’ll call you right back, usually in just a few minutes. There’s no waiting on hold “for the next available service representative.”

You can also e-mail us at techsupport@resumate.com.

Help with Installing

These TechNotes will help when installing RESUMate, both on a single-user machine as well as a multi-user network.

• Hardware Requirements
• Networking Requirements
• Installing RESUMate
• Disabling Opportunistic Locking
• Remote Access Options

Help Getting Started

Once RESUMate is installed, go to our Getting Started page to learn some of the basics of using the program.

Additional help is available on our Training Videos page, as well as the Documents page.

Database Issues

These TechNotes deal with common tasks that should be part of your daily or weekly routine:

• Backing Up RESUMate
• Compacting Your Database File

Having problems with your database file? It's possible that the procedure outlined in Compacting Your Database File (above) will correct the problem. If not, you should try Repair+:

• Repairing a Damaged Database with Repair+

Other technical documents

Some other TechNote documents that might help you:

• Frequently Asked Questions
• RESUMate 11 Release Notes
• Creating Custom Reports Using Microsoft Access
• Automating RESUMate using DDE